I need to file a claim with ServAplan

how does it work?

Oh no! It happened! You have damaged your device! Have no worries, Servaplan is dedicated to make this as easy and painless as possible!

You are 2 easy steps away from getting having your device good as new!


You can log onto your account and use our automated system! In the mood to speak to someone? Call our 1-888-688-2299 you can speak to one of our specialists and they can guide you through the process.


Let us know how you want your device to be fixed. You have 3 different choices when it comes to this!

  1. You can mail your device (free express shipping both ways) and you will have your device back within 48-72 hours in most instances.
  2. You can use Servaplan On-Demand and we can come with you at no extra charge!
  3. You can go to your local service center or Genius bar, and we will reimburse you for the repair!

If you have any questions at anytime feel free to contact us!